Privacy Policy

1. About Car Finance Match

Car Finance Match is an online car finance referral service.

We help Australians get started with car finance by connecting them with trusted finance partners.

Car Finance Match is not a lender or credit provider and does not provide credit advice, financial advice or loan approvals.

When you select Get Started, you may be directed to a co-branded finance application operated by our finance partner.

2. Information we collect

Depending on how you interact with our website, we may collect information such as:

Information you provide to us

If you contact us directly, we may collect:

• Your name
• Email address
• Telephone number
• Enquiry details
• Any other information you voluntarily provide

Website and technical information

When you visit our website, we may automatically collect information including:

• IP address
• Browser and device information
• Operating system
• Pages visited
• Date and time of visits
• Referring website or advertising source
• General geographic information
• Website interactions and clicks

We may collect this information using cookies, analytics tools, advertising platforms and similar technologies.

Finance application information

Car Finance Match does not collect or store the personal or financial information you enter into the finance application after you click through to our finance partner.

That information is collected directly by the relevant finance partner and is subject to that partner's privacy policy and collection notice.

3. How we collect information

We may collect personal information:

• Directly from you when you contact us
• Through forms or enquiries submitted on our website
• Through cookies and analytics technologies
• Through advertising and marketing platforms
• Through information you voluntarily provide to us

We do not collect your finance application information simply because you click through to a finance partner.

4. How we use personal information

We may use information we collect for purposes including:

• Operating and improving the Car Finance Match website
• Responding to enquiries
• Understanding how visitors use our website
• Measuring advertising and marketing performance
• Improving our advertising and content
• Preventing fraud, abuse and security issues
• Managing our business
• Complying with legal obligations
• Maintaining records where required

We may also use website and advertising data to understand which marketing channels and campaigns generate traffic and engagement.

5. Referrals to finance partners

When you select Get Started, you will be directed to a finance application operated by our finance partner.

The finance partner may collect personal and financial information from you for the purpose of assessing and processing your finance application.

Car Finance Match does not receive or store the information you enter into that application unless this is specifically stated to you at the time of collection.

The finance partner will handle that information under its own privacy policy and applicable privacy obligations.

You should review the finance partner's privacy policy before submitting your application.

6. Cookies and analytics

We may use cookies and similar technologies to:

• Keep the website functioning properly
• Understand website traffic
• Measure advertising performance
• Understand how visitors interact with our website
• Improve website functionality and user experience
• Support relevant advertising

These technologies may include services such as Google Analytics, Google Ads, Meta and other advertising or analytics platforms.

You can generally control or disable cookies through your browser settings. Some website functionality may be affected if cookies are disabled.

7. Disclosure of information

We may disclose personal information we hold to third parties where reasonably necessary for the purposes described in this Privacy Policy.

These parties may include:

• Website hosting providers
• Analytics providers
• Advertising and marketing platforms
• Technology and software providers
• Professional advisers
• IT and security providers
• Government agencies or regulators where required by law
• Other service providers supporting our business

Where you provide information directly to us and we need to disclose it to a third party, we will do so in accordance with applicable privacy requirements.

Finance application information submitted directly to our finance partner is handled by that finance partner rather than by Car Finance Match.

8. Overseas disclosure

Some technology, analytics, advertising and service providers we use may store or process information outside Australia.

The countries in which information may be processed can vary depending on the providers we use.

Where required by applicable privacy law, we will take reasonable steps in relation to overseas disclosures.

9. Security

We take reasonable steps to protect personal information we hold against:

• Misuse
• Interference
• Loss
• Unauthorised access
• Modification
• Unauthorised disclosure

We use appropriate technical and organisational measures having regard to the nature of the information we hold and the risks associated with its handling.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. Access and correction

You may request access to personal information we hold about you.

You may also ask us to correct information that you believe is inaccurate, incomplete, out of date or misleading.

To make a request, contact us using the details below.

We will generally respond to requests within a reasonable period and in accordance with applicable privacy laws.

If your information was submitted directly to our finance partner through the finance application, you will need to contact that finance partner regarding access or correction of that information.

11. Marketing communications

If you provide your contact details to us, we may use them to communicate with you about your enquiry or our services where permitted by law.

Where required, we will provide an option to unsubscribe from direct marketing communications.

You can contact us at any time to request that we stop sending direct marketing communications.

12. Third-party websites

Our website may contain links to third-party websites, including finance partners.

Once you leave the Car Finance Match website, the privacy practices of the third-party website will apply.

We are not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the relevant third party's privacy policy before providing personal information.

13. Children's privacy

Car Finance Match is intended for adults seeking car finance.

We do not knowingly seek to collect personal information from children.

If you believe a child has provided personal information to us, please contact us so we can consider appropriate steps.

14. Privacy complaints

If you believe we have mishandled your personal information or breached applicable privacy obligations, you can contact us using the details below.

We will investigate your complaint and aim to respond within a reasonable period.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, technology, privacy practices or applicable laws.

The latest version will always be published on this website.

We recommend checking this page periodically.

16. Contact us

If you have questions about this Privacy Policy or how we handle personal information, please contact: